1.1 Any person or company also known as (you/ the customer) booking or receiving cleaning, detailing or any other service offered by The Boat Care Company also known as (we, us, our/ the Supplier) agrees and accepts and is bound by these Terms and Conditions of Sale.

1.2 A booking is an order for a Service placed in advance by phone, email or in writing by the customer. We reserve the right in our sole discretion to refuse to provide Services to the customer for whatever reason. Should we refuse to provide that Service for whatever reason, any deposit paid by the customer will be refunded in full less any costs incurred by the supplier as result of the customers non-compliance to the agreement in accordance with any quotation offered by the supplier either verbally or in writing.


2.1 We warrant that the Services shall (a) materially comply with the relevant description(s) as detailed in our quotation either verbally or in writing.(b) be carried out with all reasonable care and skill and (c) comply with all applicable statutory and regulatory requirements.

2.2 We will make every effort to complete the Services on time in each instance, but there may be delays due to circumstances beyond our control such as inclement weather, employee attendance or any other reasonable cause in which case we will complete the Services as soon as reasonably possible.

2.3 We reserve the right to suspend Services if we have to deal with technical problems, or can simply provide improvements to the service.


3.1 Prices are the amount agreed for a service offered or agreed upon by the supplier & customer. All prices agreed between the supplier & customer will be confirmed in writing by the supplier as a service agreement or quotation via post, email or SMS prior to commencement of the service.


4.1 Before allowing us to begin providing the Services you must tell us about any defects, damage or weakness in or on your boat which may affect the Services or are otherwise relevant.

4.2 We will not be responsible for the relocating or removal from your boat any personal or valuable items not connected to the boat. We will not be responsible or liable for any loss or damage of any such items.

4.3 We will not be responsible for the relocating of your boat either in the water or on land. Should you’re your boat need to be relocated to complete the Services it will be the owners responsibility to relocate the boat at the time necessary to complete the Services.

4.4 You agree that existing chips/scratches may become visible after cleaning and that we will not be held responsible for any lifting and or flaking to the surfaces. If we believe that our Service may enhance any existing damage we will immediately stop our service and advise you of the potential for further damage.

4.5 We will not accept any responsibility for claims while the boat is not under our care.

4.6 Our total liability to you hereunder (Including for acts of our employees) shall be limited to the actual value of any evidenced damage to you boat/ vehicle. We shall not under any circumstances be liable for any indirect or consequential loss, including without limitation loss of profits or business or use of the boat. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Terms and Conditions however nothing herein is intended to limit liability for death, personal injury or fraud.


5.1 Payments for services provided by the supplier are due and payable immediately on completion of the service provided or otherwise as stated in writing by the supplier prior to commencement of the service. Any payment not paid on time to the supplier may result in legal action taken against the customer.


6.1 Throughout the service provided we will take photographs or video of your boat for service records, marketing & promotional activity including but not limited too website, online & brochure marketing. If you do not approve for us to use photographs of your boat for marketing and promotion please advise us accordingly either verbally or in writing.